02_11_2025

The use of a water dispenser has become increasingly common in offices, schools and public spaces due to its ability to providing fresh drinking water in a practical and sustainable manner. It is crucial to emphasise that the management and safety of these devices are aspects that cannot be neglected. 

We at DKR, who in our production have office water dispenserseducational institutions and water houseswe understand the importance of these aspects and offer a maximum and efficient maintenance service, which is a core part of our work. 

In this article, we will explore best practices to ensure safe and efficient use of these devices.

water dispenser

The importance of managing a water dispenser

The effective management of a water dispenser goes far beyond simple installation; it also involves regular maintenance and careful monitoring of operating conditions. 

A properly managed distributor not only guarantees high quality water, but also extends the life of the devicereducing long-term operating costs and minimising downtime due to failures or blockages.

Investing in the care and supervision of these devices is crucial to ensure optimal performance and sustainability.

Aspects to be considered in regular maintenance

Regular maintenance of water dispensers is essential to ensure optimal operation and continuous over timeensuring that the water supplied is always safe for consumption.

Below are some recommended maintenance practices:

  1. Periodic cleaning: regular cleaning of water dispensers is essential to prevent the growth of bacteria and other contaminants. We recommend using non-toxic detergents and strictly following the manufacturer's instructions to ensure effective cleaning.
  2. Filter control: Many water dispensers are equipped with filters that need to be replaced at regular intervals. It is important to consult the manufacturer's recommendations regarding filter replacement and to ensure that only suitable filters are used to maintain water quality.
  3. Verification of operating conditions: Constantly monitoring the performance of the dispenser is crucial to identify any problems, such as water leaks or malfunctions, at an early stage. Regular monitoring not only prevents more serious and costly breakdowns, but also helps to ensure continuous and reliable service.

Investing in maintenance not only improves the quality of the water supplied, but also extends the life of the device, significantly reducing overall costs in the long term.

Staff training

A fundamental aspect in the management of a water dispenser is the training of its users, in every context. 

It is important that users are well informed about safety practices and routine maintenance procedures. Below are some key points to include in the training programme:

  1. Conscious use: it is important to provide detailed instructions on how to use the dispenser correctly, including the controls and functions available. Proper training ensures efficient and safe use of the device.
  2. Reporting problems: it is essential to encourage users to report any problems or malfunctions promptly. Rapid communication allows issues to be dealt with effectively, minimising downtime.
  3. Security Awareness: Informing users of the risks associated with improper use of the dispenser is crucial. It is necessary to provide clear guidance on the safety measures to be taken to ensure a safe and secure working environment.

Investing in training therefore not only improves operational efficiency, but also helps to ensure the safety and quality of the service provided.

Water dispenser safety

Safety is a key priority when it comes to water dispensers. It is essential to ensure, for dispensers connected to the water network, that thewater supplied is always potable and that the device itself does not pose a health risk to users. 

Below are some safety measures to consider:

  1. Regular tests: it is important to carry out regular water quality tests to identify the presence of contaminants. These tests should include analyses for bacteria, heavy metals and chemicals, thus ensuring that the water is always safe to drink.
  2. Water quality control: it is essential to constantly monitor the condition of the water supplied to ensure that it meets safety standards. In addition, care must be taken to verify that there are no upstream sources of pollution in the building where the dispenser is installed, such as storage tanks or inadequately maintained water softeners.

Physical protection of the water supply device

The physical security of the dispenser is equally crucial to ensure safe and reliable use. 

Here are some measures to take:

  1. Strategic positioning: it is essential to install the dispenser in an easily accessible location, but away from sources of heat and contamination, such as rubbish or chemicals, and to ensure the quality of the water dispensed.
  2. Place of placement: the advice we always give is to place dispensers in areas where they can be easily controlled by staff. For example, in schools, placing them in areas visible to the staff ensures adequate supervision.
  3. Visual inspections: carry out regular visual inspections to check for signs of wear or damage that could compromise the safety of the dispenser. These checks help to identify any problems early on and ensure optimal operation.

Taking these measures not only improves the security of the distributor, but also helps to create a safer environment for all users of a water dispenser

sanitising water dispenser

The importance of sanitisation

In addition to the above, we at DKR, thanks to our many years of experience, know that the management and security of a water dispenser also depend on sanitisation procedures.

A properly sanitised plant is not only safer, but also more durable and efficient. Knowledge of the detergents and sanitisers to be used, together with the method of application, is not a skill that can be improvised.

Through our experience, we have gained an in-depth understanding of different needs and, through research, have developed new solutions to simplify and make sanitisation treatments more efficient of installations intended for the distribution of beverages.

Each type of beverage presents specific problems that must be addressed appropriately. From simple set-ups to the construction of semi-automatic systems, through to the development of machines such as the "Sani-System'.designed to perform controlled sanitisation treatments, every aspect is carefully studied and developed, always oriented towards the highest quality standards.

DKR: also a point of reference for maintenance and service

Our experience and in-depth technical knowledge of machines and electronics allow us to service, operate and intervene quickly, guaranteeing both technically and economically secure results for every water dispenser we install. 

For us, maintenance and service represent an extension of the service which begins with the first survey, continues with the drafting of the project, materialises with the installation and is consolidated over time through constant support.

Our added value lies in the customer proximitythanks to an efficient pre- and after-sales service that has enabled us, over the years, to interpret and develop innovative solutions.

Since the management and safety of a water dispenser are key aspects in ensuring an efficient and safe service, these are a top priority for us.

For more information on our business, products and services, we invite you to contact us.

en_GBEnglish